Significant Web Failure Impacts Many Online Platforms and Apps

An extensive online disruption has affected many sites and apps around the world, as users reporting troubles connecting to the web due to difficulties at the cloud computing system.

The disrupted platforms include the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to multiple Amazon-operated services including its key e-commerce platform and the Ring doorbell device manufacturer.

Throughout Britain, Lloyds bank was impacted in addition to its affiliates the bank Halifax and the Scottish bank, with also reports of difficulties accessing the HMRC online portal on that morning. Additionally in Britain, many Ring users took to social media to state their security devices were failing.

In the UK alone, accounts of issues on particular applications totaled the many thousands for each app.

Amazon reported that the issue began in the eastern region of the United States at Amazon Web Services, a unit that supplies crucial internet backbone for a host of firms, who lease capacity on the company's servers. Amazon Web Services is the most extensive web hosting service.

Soon after midnight (PDT) in the US (8 in the morning BST), officials reported “elevated problem frequencies and latencies” for the cloud services in a area on the east coast of the America. The cascading impact seemed to hit apps globally, with the outage tracking website reporting outages with the same sites in different parts of the world.

The monitoring service Thousand Eyes, a platform that tracks internet outages, further indicated a surge in outages on Monday morning, with many of them located in Virginia, the region of the AWS US-East-1 zone where officials confirmed the issues began.